Frequently asked questions (FAQ)
We are a UK based mail order company who have been trading since 2001, you can contact us by phone, email or postal mail.
Where do you ship?
We only ship to the UK
How do you ship?
We use royal mail and send all UK packages FIRST CLASS TRACKED. All UK packages will have a tracking number. Please contact us if you have a tracking query stating your name and order
number.
How much does shipping cost and how long does it take?
UK Spores orders
| SERVICE | ESTIMATED DELIVERY TIME | COST |
|---|---|---|
| ROYAL MAIL 24 TRACKED | 1-2 days from shipping | £3.50 |
| ROYAL MAIL SPECIAL DELIVERY | Day after shipping before 1pm | £8.00 |
Free shipping on UK orders over £40
For UK orders over £40 sent on the ROYAL MAIL 24 TRACKED shipping option we offer free delivery
Microscope – UK customers only
| SERVICE | ESTIMATED DELIVERY TIME | COST |
|---|---|---|
| ROYAL MAIL 24 TRACKED | 1-2 days from shipping | £6.50 |
| ROYAL SPECIAL DELIVERY | Not available |
Do you send discretely?
Yes, we send all items in plain cardboard boxes and on the back all we have is our PO box return address. There is no mention of our website name or the contents of the order anywhere on the package
Do you guarantee delivery?
UK orders –Yes, we guarantee delivery, if the parcel goes missing we will resend it without question.
Legality of spores in the UK
We only sell our spores for collection and research purposes. That is to say, it is perfectly legal to possess magic mushroom spores to look at under a microscope or to store in order to preserve the genetics of that particular strain. What you must not do is attempt to grow mushrooms from these spores. WE CANNOT DISCUSS GROWING MUSHROOMS AND WILL NOT DO SO. If we think you intend to use the spores to break the law we will refuse the sale.
How can I pay for my order?
Unfortunately we cannot currently take card payments so we have a variety of other payment options available, each of which offer a discount.
Bitcoin payments – 20% discount for the time being
- Bitcoins – read more about how to pay using bitcoin
Direct payments – 10% discount on all orders
- Bank transfer or over the counter bank payment
- Postal order
- Cheque
How does it work?
All you need to do is add items to your shopping cart and check out as normal. After you have entered your delivery address you will be given the option of paying by one of the methods listed above. If you choose the direct payment option, you will be given instructions on how to pay us using one of our direct payment options as well as an order number you use for your payment reference. All you will then need to do is make a bank transfer, pop a cheque in the mail or make a bitcoin payment then e-mail us confirming you have sent payment. Once we have received payment we will send your goods out – simple!
How can I contact you?
Contact details :
E-mail : please use the contact form as it saves us getting spammed.
Contact us by Phone
UK: 0800 6127 420 You can get us Monday to Friday 9am to 5pm GMT
